Rezerwacja domku prenośnego
Camping Glavotok is open from 23.04.
to 10.10.2021.
We take reservations for mobile homes Standard, Premium, family bungalows and Villas Glavotok.
You can make a reservation in person at the campsite, via e-mail or via our website. There is a possibility on our website of sending us an inquiry for a certain time period or making a direct reservation in the desired accommodation unit. Our sales and reception department are responsible for assigning the mobile home number and this number is not known until arrival to the campsite. While making a reservation, you can tell us the number of your desired accommodation unit and our team will try to take your request into account in accordance with the availability of the unit.
On the day of arrival, the check-in time at the mobile home is possible from 16:00 and on the day of departure you should check out by 10:00. In the case of late arrival on the agreed date, Camping Glavotok reserves the right to wait for your potential late arrival until 20:00 on the day of the arrival, at which point the booked mobile home will be given for resale. If your arrival at the camp is not possible until 20:00, please inform us about the delay in a timely manner by phone or e-mail.
When booking a mobile home, you will be asked to make an advance payment of 30% of the total amount of the reservation price until the date indicated in the offer. The rest is paid at the reception upon checking out. Payment can be made by a bank transfer or via online payment systems. If the advance is not paid within the specified time limit, the reservation will be considered invalid. If you are paying by bank transfer, Camping Glavotok is not responsible for bank fees.
Note for payment by card – credit or debit card (Maestro, Visa or MasterCard) is charged for the amount expressed in kunas (HRK) according to the middle exchange rate of the HNB bank (Croatian National Bank) on the day of debiting the card. Differences between the currency exchange rate of the HNB bank and your bank’s exchange rate are possible.The dates of arrival and departure are hereby strictly defined.Advance payment can be used when changing the reservation dates.Change of arrival or departure date is only possible by writing to us (via an e-mail) and it is valid if confirmed by the camp in writing. Free cancellation is possible 29 days prior to arrival unless otherwise stated in the offer you received from the camp. The terms of refund of the advance payment are listed in the offer based on which you made the reservation.
Payment of the reservation advance is possible:
1) By bank transfer to our bank account at the:
ERSTE BANK d.d. RIJEKA, Croatia
IBAN:
HR26 2402 0061 1003 9375 0
BIC:
ESBC HR 22
2) By online payment systems when filling out an online reservation form
The advance payment amounts to 30% of the total amount, and the rest is paid at the reception of Camping Glavotok.Payment by a bank transfer must be made no later than 30 days prior to the date of arrival unless stated otherwise in the offer.
Guests without a credit card must pay the guarantee deposit by a bank transfer no later than 3 days after making the reservation.After receiving your payment, we will send you a confirmation of your reservation/voucher.
The prices of the property include tourist/sojourn tax, insurance and reservation costs.
PRICE INCLUDES: cutlery and cooking utensils, bed linen (change of every 7 nights), towels (change every 4 nights), electricity and water consumption.
PRICE DOES NOT INCLUDE: pets, final cleaning price to be paid at the reception of Camping Glavotok.
Accommodation services are charged for the entire booked period.
FINAL CLEANING: Final cleaning is not included in the price and it is charged 30.00 euros one time.
The final calculation of services is made at the reception of the camp before departure.
The prices indicated are informative.
Guests staying in the booked accommodation units are required to settle their bill and leave the accommodation unit no later than 10:00 on the day of their departure. If guests do not leave their accommodation units until 10:00, an additional one day will be charged. Settling the bill is done from 8:00 to 10:00 on the day of the departure or from 18:00 to 20:00 a day prior to the departure. The reception is required to issue the confirmation of the paid bill and the guests are required to take the issued invoice.
Camping Glavotok is obliged to provide the guest with accommodation in their booked accommodation units, except in the case of extraordinary circumstances such as natural disasters, pandemics, war etc. Camping Glavotok may propose changes to booked accommodation or cancel booked accommodation units completely or partially if there are extraordinary circumstances before or during your stay that cannot be avoided or removed. If the booked accommodation is not available (due to an online error or an incorrect offer), the guest is offered an alternative. The change in accommodation will take place only if the guests are aware of it and if they approve it. If guests accept the alternative offer and if it is more expensive, they are obliged to pay the difference. If the alternative offer is cheaper, the difference in price is refunded to the guests or they can use it when paying for services on departure. Camping Glavotok will inform all guests in a timely manner if there is a change in the reservation or cancellation of the reservation. If Camping Glavotok is not able to find alternative accommodation, the guest will be refunded the advance payment. There is a possibility of moving between the accommodation units during the stay of the guest about which guests will be informed in a timely manner.
Guest complaints take place at the reception of the campsite and the guest is obliged to file a complaint about the inadequate service as soon as they spot it. Camping Glavotok will not be able to accept complaints related to conditions that are not under the direct influence of the campsite, such as the state of facilities in the immediate proximity, climatic conditions, cleanliness of the sea and its temperature and all other and similar events that may cause guest dissatisfaction which do not directly affect the quality of the booked accommodation unit. The maximum compensation of a complaint can be as high as the price of services for which a complaint was filed, and it can neither include the services already used nor the full amount of the service. This excludes the right of the guest to compensation for ideal damages.
When settling the bill on departure, there may be differences which depend on the change in the number of services which were reported during the inquiry and services actually used during the stay. Since the euro is not yet the official currency in the Republic of Croatia, prices quoted in euros are informative and subject to changes in exchange rate differences during the year.
You are obliged to use equipment, devices and inventory in your mobile home as a good host and upon departure leave them in a state in which you found them. You are required to immediately report potential malfunctions and damages at the campsite’s reception. It is not allowed to bring inventory and devices outside the mobile home.As the guest is checking out, the mobile home will be checked and inspected. In the event of damage or disappearance of items from the small inventory, the staff at the reception is authorized to charge the guest in the amount of the damage caused.
PROTECTION OF PERSONAL DATA
The guest gives his personal information voluntarily. Personal data of the guests are required in the process of realization of the requested service and will be used for further communication between the guest and Camping Glavotok. Camping Glavotok d.o.o. undertakes not to provide personal information to a third party. Personal data of the guest will be stored within a database in accordance with the decision of Camping Glavotok d.o.o. on the mode of collecting, processing and storing personal data. When making an inquiry or a reservation, the guest decides to give consent that their personal data may be used for the purpose of promotion and marketing activities.
After sending a reservation inquiry, please make sure to use the same e-mail address when corresponding with our sales department, i.e., not to change your e-mail address when corresponding with our sales department.
Thank you for choosing Glavotok camp.
Wishing you a pleasant stay…
